Conditions

• F1-ACTIVE plan is a 12 months in length and non-refundable.

• Your annual membership will auto-renew. The member’s credit card on file will be automatically charged for your renewal on your anniversary date.

• Non-renewals must be provided in writing (handwritten or email) at least two weeks prior to your anniversary. Voicemails and verbal communication will not be accepted.  

• The 10% membership discount does not apply to re-pipe estimates, special projects, bid work and air conditioning unit replacements.

• Plan discounts do not combine with monthly posted specials. A member will receive the greater of the two discounts. 

• Plumbing inspections are visual in nature only. Recommendations are based on visual plumbing components only.   

• F1 Plumbing Corp. membership agreements are non-transferable and non-refundable.

• User error calls may be charged our normal flat-rate fee.   

• F1 Plumbing Corp. reserves the right to stop service or cancel the membership at any time. Your agreement will be refunded at a pro-rated figure based upon the day the agreement was cancelled.  

• F1 Plumbing Corp. is also not liable for any problems that occur from Acts of God/Nature.

• Issues relating to a previously identified problem, that the customer has not agreed to have work performed, will not be the responsibility of

• Issues relating to a previously identified problem, that the customer has not agreed to have work performed, will not be the responsibility of F1 Plumbing Corp. Any service calls relating to such recommended repairs will be charged at a normal service charge and hourly rate.

• Any service calls relating to such recommended repairs will be charged at a normal service charge and hourly rate.

• F1 Plumbing Corp. is not responsible for issues arising from common or community drain line(s) and will charge accordingly for service calls relating to such.

• F1 Plumbing Corp. reserves the right to use their discretion as to what qualifies as “Same Day” service.

• F1 Plumbing Corp. will not be liable for any damages or repairs that occur because of faulty installation by third parties, misuse, neglect, theft or acts of nature. F1 Plumbing Corp. shall not be liable for any delay, loss, damage or detention caused by unavailability or machinery, equipment or materials, forces of nature or by any cause beyond the Contractor’s control.  The Contractor will not be liable for any damages that result from the Customer’s failure to promptly notify F1 Plumbing Corp. The Customer shall indemnify F1 Plumbing Corp., to the fullest extent permitted by law, and hold harmless F1 Plumbing Corp., its agent, employee from and against all claims arising out of or resulting from the performance of work.

• F1 Plumbing Corp. does not guarantee 24-hour response time for emergency services during extreme weather conditions, including, not limited to, flooding and hurricanes.  F1 Plumbing Corp. reserves the right to use their discretion as to what qualifies as an emergency service.

• F1 Plumbing Corp. membership agreements do not cover needed parts.  F1 Plumbing Corp. shall not be responsible for the cost of service or parts that third parties provide.  Repair or replacement of parts or fixtures is not included under this agreement, involving additional services, or cost of materials, will be an additional expense for the Customer, at F1 Plumbing Corp. then prevailing rates.

• F1 Plumbing Corp. service agreement applies to single-family residence only (Free-Standing Home, Condominium or Townhome) 

• Our Membership Agreement covers only maintenance and does not cover parts necessary to make repairs. Parts will be installed with the customer’s approval and at the customer’s expense.

• Customer agrees to promptly notify F1 Plumbing Corp. of any unusual operating conditions or malfunction of the subject fixtures. Any repair or replacement needed that is caused by the customer’s failure to promptly report malfunction is not included in this agreement and shall be paid for by the customer in accordance with F1 Plumbing Corp. Flat Rate.

• F1 Plumbing Corp. assumes no liabilities for either the quality or condition of the water or for any damages that it may cause to the fixtures.

• Any changes, adjustments or repairs made by others, unless authorized or approved by F1 Plumbing Corp. may cause cancellation of this agreement.

• The full agreement price shall be due and payable immediately upon execution of this agreement.

• A service charge is defined as the current/standard flat fee for a F1 Plumbing Corp. technician to come to your home. Preferred rates offered through the membership agreement do not apply to estimates provided by a F1 Plumbing Corp. sales representative.

• F1 Plumbing Corp. is not responsible for common pipes in multi-residential properties. Common Pipes referring to all Association owned water mains and sewer mains.

• F1 Plumbing Corp. is not responsible for any other service provider turning on water to home after departure service.

• This membership agreement provides the homeowner with recommended maintenance for the plumbing system in your home and is not a guarantee to prevent failure of the plumbing systems.

• F1 Plumbing Corp. and Customer hereby agree to resolve all disputes arising out of this agreement through binding arbitration administered in accordance with the Construction Industry Arbitration Rules of the American Arbitration Association.